Opinion: Addicted to IT - quitting is not an option

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Paul Venezia dreams of a simpler life, but decides against it
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It's this time of the year when I find myself gazing wistfully out the window, taking in yet another beautiful day from the confines of my office and wondering if maybe I shouldn't give it all up and become a shepherd. Alas, my computing chariot awaits, and I turn back to my keyboard.

During the decades I've spent in the deepest corridors of system and network architecture, I used to wonder how anyone could do anything else. This field has it all: intrigue, mystery, and constant problem solving. It's engaging work that (in most cases) produces clear results and a sense of accomplishment.

There's no end to the ways that a clever brain with the right idea can not just succeed, but provide tools, frameworks, and solutions that help thousands or millions of people. Add to that the "new toy" culture that outfits IT with sleek and speedy servers, big storage, and the oohs and aaahs of virtualization, and it seemed less like drudgery and more like a fantastic puzzle that you get paid to solve.

The other side of that is all the hours spent in windowless data centres, the overnight maintenance windows, the frustration when things aren't going right, myriad compliance headaches, and the pressure to find a solution to an emergent problem as soon as humanly possible, driven by people who have no idea of the complexity of the task. Yet for me, it was always easy to overlook the bad in favour of the good, especially when a pallet of new servers and network gear shows up, ready to be built out into a new data center or server farm.

As time passes, I find I don't enjoy the thrill of the chase quite as much as before. It seems that finding and fixing system and network problems isn't as exhilarating as it once was, and the idea of tackling a large data center build conjures up thoughts of the beaucoup headaches involved in little details like wiring and equipment procurement. Don't get me wrong, I still love the smell of a new data center in the morning, but I'm now less inclined to stay up until 2am tweaking things until they're just right.

So when I look out that window and see a robin perched on a tree gently swaying in a warm breeze, I begin to wonder just what life would be like if I wasn't in the IT game any more - if I didn't have to keep up on every new development and trend, if I wasn't constantly bombarded with new technologies at every turn, and instead spent my days making sure that the sheep didn't range too far. I could sit in the shade under that very tree, my brain free of all worry and concern over massive projects, the roar of the air conditioner absent from my daily reality, the very idea of checking my email every few minutes an absurdity. How simple, how stressless that seems - how perfect.

When my brain snaps back to reality, I understand completely why I do what I do - because I have the type of brain that needs constant feeding, constant exercise. The life of a shepherd may seem hopelessly romantic and enticing when labouring under a build deadline or frantically searching for the cause of an abrupt network crash, but I'd be a fool if I thought that I'd last more than a day or two without some knotty problem or project to occupy my head.

That's why I'm in IT. As exhausting as it can be, it provides rich mental rewards if done right, and to many that's addictive. I've had this addiction for so long, I'm way past therapy or treatment. I'm a lifer.

But maybe I can split the difference now and again. I think I'll spend the next few hours under that tree - with a laptop. There are storage migrations to perform, after all.

Venezia is InfoWorld's Deep End columnist

Comments
Addicted to IT I think work life balance is the important thing, the priority list and deadlines are never ending.
Other professions look interesting when the workload becomes overwhelming and the balance weighted in the wrong direction. Re prioritizing, delegating and kicking the ball into someone else's court cannot always fix the work load and the related stresses.
This can be the time to gain the greatest reward though as you eliminate hypothesis and test your way through the various puzzles (especially the gnarly ones). When I find a solution I feel invigorated and I can see how the reward of solving something is addictive.
I am sure that I also could not give up the conundrums of this industry and I guess that all fields would have some issue or other. So when you are not so happy about your workload and answers are not easy to come by, it may be your opportunity to achieve your best and receive the greatest reward.

Posted by Graham Hancox at 13:30:43 on August 11, 2011

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