Analysts weigh in on Telecom's one billion
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IDC says Telecom's numbers show the telco is under pressure to make up for declining revenue through cost cutting
By Sim Ahmed | Auckland | Friday, 24 February, 2012 | 13 Comments
Telecom posted a half-year net revenue of $1 billion this morning, but not all analysts are convinced everything is rosy at New Zealand’s largest telecommunications company.
Glen Saunders, telecommunications analyst for IDC, says a closer look at Telecom’s numbers shows pressure to make up declining revenue through unsustainable cost cutting.
“I didn’t see anything from today that gave me confidence in what the future of the business is, where its revenue is going to come from, and how sustainable its cost base is,” says Saunders.
The company has done well for the challenging environment it is in, but delving deeper into the earnings sheet shows pressures on Telecom’s headline revenues, says Saunders.
Saunders says the revenue figure looks better than it is because of major cost cutting initiatives, including reductions in headcount.
“The only reason Telecom is in a reasonably profitable state at the moment is because it’s been stripping as much cost out as it can while revenue declines,” says Saunders.
Telecom says it reduced costs by 11 percent, and headcount by 5 percent (not including the Chorus demerger), during the second half of its 2011 financial year.
“It doesn’t take a rocket scientist to figure out you can only cut so much cost from a business that size.”
Cost cutting and restructuring is the norm for established telcos facing ever increasing competition, says Guy Hallwright, research director at Forsyth Barr.
Hallwright expects there to be more job losses at Telecom through 2012 as the company looks to make further cost cuts.
“Every incumbent telco around the world is facing declining fixed line because of increased pressures from new players in the market ,” says Hallwright.
Hallwright says telcos overseas are making up the decline in fixed-line revenue through broadband and mobile services.
Telecom added 7000 new broadband connections between July and December last year, and made over $150 million in broadband revenue. In the same period its mobile revenue grew by 12 percent to $445 million.
In the six months to the end of December last year, Telecom’s total fixed line connections declined by around three percent, with revenue declining by around four percent.
Calling revenue declined by 13 percent, which Telecom says is a result of a general downward trend in the volume of calls made in New Zealand, and a reduction in the Mobile Termination Rate (MTR) from May last year.
Comments
lets cut to the chase here shall we?
I worked at Tcom too and it is a dysfunctional mess. Butt covering and politics rather than any real rational straategies tend to run the company. Staff are too busy speculating about being made redundant in the endless cycle of restructures that productivity is at best a joke, and internal morale is non existent (funnily enough Telecom has scrapped this years engagement survey. Perhaps Telecom needs to take a hard look at its HR operations and re invent itself
Posted by Anonymous at 10:57:21 on February 27, 2012
Posted by Anonymous at 10:57:21 on February 27, 2012
Rex dont be a tool
Rex you are being a total dick. Saunders comments sound well reasoned. Having worked with him at Telecom I can say that he is extremely knowlegable.
Cutting costs wont solve the bigger issues facing telecom. There is plenty of complexity but then Telecom is NZ's biggest corporate so complexity is a given. I'd be more worried about the fact that Telecom appear to have no real long term plans and are seemingly in a reactionary state. That they've failed to leverage their landline/broadband and mobile capabilities to launch compelling bundles speaks volumes, as does the fact that Telecom has no workable IP voice offering. With UFB around the corner, having a working IP voice offering is going to be pretty vital yet Telecom has nothing. Without it they are in effect dead in the water.
Posted by Anonymous at 10:53:44 on February 27, 2012
Cutting costs wont solve the bigger issues facing telecom. There is plenty of complexity but then Telecom is NZ's biggest corporate so complexity is a given. I'd be more worried about the fact that Telecom appear to have no real long term plans and are seemingly in a reactionary state. That they've failed to leverage their landline/broadband and mobile capabilities to launch compelling bundles speaks volumes, as does the fact that Telecom has no workable IP voice offering. With UFB around the corner, having a working IP voice offering is going to be pretty vital yet Telecom has nothing. Without it they are in effect dead in the water.
Posted by Anonymous at 10:53:44 on February 27, 2012
IP voice
Telecom's biggest rivals, Voda and TCL doesn't have IP voice offerings either. Ask a Voda account manager about UFB and they'll try to sell you an iPhone instead.
Posted by Cloudy computing at 12:35:43 on February 27, 2012
Posted by Cloudy computing at 12:35:43 on February 27, 2012
Open plan
Telecom's new building is about to get a whole lot more open plan with head count cuts this year.
Posted by Anonymous at 23:08:41 on February 25, 2012
Posted by Anonymous at 23:08:41 on February 25, 2012
Good Result
Telecom is on the come back.keep on cutting the costs and get rid off all the rubbish and dead wood.
Saunders has'nt got a clue.
Well done Telecom, keep on chopping
Posted by Bull.S.Burtie at 5:02:39 on February 25, 2012
Saunders has'nt got a clue.
Well done Telecom, keep on chopping
Posted by Bull.S.Burtie at 5:02:39 on February 25, 2012
Get real rex
Saunders wasnt being emotional at all, telecom is in deep trouble.I should know, I worked there too.
Saunders is not too far from the truth, in that Telecoms existing strategies are not sustainable in that there is only so much cost that can be removed before there are deeper consequences for the business and then there's the fundaentally fatal issue of declining profitability across all product portfolios.
In short, No matter what Telecom does going forwards they take a big hit, so the real question becomes where to take that hit.
Worse still, Telecom are failing utterly to add any value in order to move to more profitable areas that will help offset declines going forawards.
I think Telecom are suffering from the same malady that has afflicted incumbent telcos all around the world. They either take a longer term view and start to cut their own luch or a competitor will serve it to them. Simple really
Posted by Anonymous at 22:48:44 on February 24, 2012
Saunders is not too far from the truth, in that Telecoms existing strategies are not sustainable in that there is only so much cost that can be removed before there are deeper consequences for the business and then there's the fundaentally fatal issue of declining profitability across all product portfolios.
In short, No matter what Telecom does going forwards they take a big hit, so the real question becomes where to take that hit.
Worse still, Telecom are failing utterly to add any value in order to move to more profitable areas that will help offset declines going forawards.
I think Telecom are suffering from the same malady that has afflicted incumbent telcos all around the world. They either take a longer term view and start to cut their own luch or a competitor will serve it to them. Simple really
Posted by Anonymous at 22:48:44 on February 24, 2012
Agree
Gotta agree with IDC and Saunders here. Numbers are good for the climate found between May- Dec last year. I personally expected worse.
However, cutting head count a sustainable business does not make - I want more from Telecom .Land line is a dying business, why not more to fend of competitors in broadband and mobile? Wud be interested in some info from the strategy day .
Also, whos replacing Reynolds? Quinn is looking likely in my books, gen-I numbers were nt half bad.
Posted by Francis at 22:00:57 on February 24, 2012
However, cutting head count a sustainable business does not make - I want more from Telecom .Land line is a dying business, why not more to fend of competitors in broadband and mobile? Wud be interested in some info from the strategy day .
Also, whos replacing Reynolds? Quinn is looking likely in my books, gen-I numbers were nt half bad.
Posted by Francis at 22:00:57 on February 24, 2012
Costs
Rosalie is now at Chorus. Don't get me wrong i think the overall result is impressive and investors should be pleased. Telecom has been extremely well managed through the split and hard decisions have been made. The area of interest for me is looking down in the parts of the business driving Telecom's performance. Both mobile and broadband have shown growth in the right areas in a competitive and complex market. I think Telecom's mobile business is performing extremely well given where it has come from. The cost issue is real though and there are still plenty of big decisions to be made which as has rightly been pointed out don't all get talked about at the H1 results.
Posted by Saunders at 21:23:16 on February 24, 2012
Posted by Saunders at 21:23:16 on February 24, 2012
Strategy
The CEO said that strategy would be covered at an investor strategy day at a daw to be confirmed. The strategy and direction behind today's results are clear to anyone who has been following them properly.
Posted by Anonymous at 18:35:33 on February 24, 2012
Posted by Anonymous at 18:35:33 on February 24, 2012
Strategy
Strategy day? God let's just hope they don't bring their god awful marketing team along.
Abstain, McCormick, XT ads, Reynolds fishing, horrible site.
Posted by Anonymous at 14:12:41 on February 25, 2012
Abstain, McCormick, XT ads, Reynolds fishing, horrible site.
Posted by Anonymous at 14:12:41 on February 25, 2012
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