Chris Quin appointed as CEO of Telecom Retail
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Telecom has announced that Chris Quin has been appointed the CEO of Telecom Retail, effective from October 1.
Quin was previously the CEO of Telecom's enterprise IT business, Gen-i, and briefly acted as CEO of Telecom New Zealand before the current CEO, Simon Moutter, took the helm in August.
Quin replaces Alan Gourdie, who resigned in August and leaves the company on October 31.
"Telecom is one of the largest retail businesses in the country, and an iconic brand," says Quin.
"I am thrilled to take on a new challenge as Telecom competes vigorously in the retail market ad makes the most of massive technological changes such as fibre and 4G to bring outstanding new products and services to customers."
Telecom says it is recruiting a replacement for Quin's vacant role at Gen-i. Jo Allison, general manager of marketing and operations, has been appointed as acting CEO of Gen-i in the meantime.
simon moutters to himself "hes not the messiah, hes a very naughty boy"
Posted by Anonymous at 7:49:35 on September 26, 2012
geni wont exist in 12 months. fact.
Posted by Anonymous at 16:27:58 on September 25, 2012
I would concede that they may have to return to being very picky about which customers are gen-i customers, however this only require a move back to the pre-Telecom acquisition model.
I can't see the wholesale (excuse the pun) abandonment of the gen-i brand, nor can I see anyone else wanting to acquire them given negative profit.
I reckon that probably means 100 or so customers and a real skinny-up of costs, just like skinny. Low margin overhead with high volume IT customers could work.
Would be a shame if gen-i just disappeared, even with all its faults.
Posted by Anonymous at 17:23:22 on September 25, 2012
The IT services company it is supposed to be just doesn't do any business, it runs at a loss. The only thing on that report making money was broadband and mobile which should be through telecom. As said, geni is a front (you can call it a route to market... whatever) when you pull back the covers you can see what a mess it is.
On those figures its through culling staff that they still look savvy. Like said on here, analysts and shareholders just cannot decipher what the hell is going on.
Consultants know this. Quin knows this. Potential buyers are sure as hell going to find this out if it gets audited before sale. The truth will come out - I am sure of it.
It wouldn't be a shame. The sooner NZ IT comes into line with the rest of the world the better. At the moment its the wild west infiltrated with utter cowboys with no experience other than talking nonsense and playing politics.
Posted by Anonymous at 0:18:09 on September 26, 2012
Posted by Anonymous at 9:41:09 on September 26, 2012
Yes, some 'good' people may have been lost in recent restructures, and that is really sad. Sadder more so because maybe some of the whiners were actually part of the reason. In the end folks, take some accountability. If you can do a better job than your leaders, prove it.
Posted by Anonymous at 5:53:31 on September 22, 2012
It is sad to see what has happened over the last couple of years, huge amounts of process bought in by telecom muppets, loss of customer focus, embarassingly bad middle management and mass exodus of good staff.
As leader of the company Chris Quin has overall accountability for this, so like you shouldn't be surprised or complaining about the,
Posted by ex gen-i at 10:53:45 on September 24, 2012
Posted by Anonymous at 18:44:32 on September 23, 2012
That comment is typical of the arrogance that gen-i "leaders" have shown in the past and why a once very proud IT company has been driven into the ground.
Yes, I am an ex employee, and am very proud of my time there but also very saddened to watch how the organisation is tracking.
Hopefully they can appoint someone who knows the fundamentals around how to run an IT company otherwise I'd give it less than a year.
Posted by Anonymous at 8:39:21 on September 23, 2012
Posted by Anonymous at 19:16:39 on September 22, 2012