Chris Quin appointed as CEO of Telecom Retail
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Quin replaces Alan Gourdie, who is leaving at the end of October
By Computerworld Staff | Auckland | Thursday, 20 September, 2012 | 32 Comments
Telecom has announced that Chris Quin has been appointed the CEO of Telecom Retail, effective from October 1.
Quin was previously the CEO of Telecom's enterprise IT business, Gen-i, and briefly acted as CEO of Telecom New Zealand before the current CEO, Simon Moutter, took the helm in August.
Quin replaces Alan Gourdie, who resigned in August and leaves the company on October 31.
"Telecom is one of the largest retail businesses in the country, and an iconic brand," says Quin.
"I am thrilled to take on a new challenge as Telecom competes vigorously in the retail market ad makes the most of massive technological changes such as fibre and 4G to bring outstanding new products and services to customers."
Telecom says it is recruiting a replacement for Quin's vacant role at Gen-i. Jo Allison, general manager of marketing and operations, has been appointed as acting CEO of Gen-i in the meantime.
Comments
you can picture the scene
whilst most of geni's lot bounce around professing quin to be worth something treating him like a steve jobs...
simon moutters to himself "hes not the messiah, hes a very naughty boy"
Posted by Anonymous at 7:49:35 on September 26, 2012
simon moutters to himself "hes not the messiah, hes a very naughty boy"
Posted by Anonymous at 7:49:35 on September 26, 2012
interesting
this story has drifted away from the main page rather quickly given good ol geni sponsor the site.
geni wont exist in 12 months. fact.
Posted by Anonymous at 16:27:58 on September 25, 2012
geni wont exist in 12 months. fact.
Posted by Anonymous at 16:27:58 on September 25, 2012
Maybe not
what do you think will happen? They can't undo gen-i....
I would concede that they may have to return to being very picky about which customers are gen-i customers, however this only require a move back to the pre-Telecom acquisition model.
I can't see the wholesale (excuse the pun) abandonment of the gen-i brand, nor can I see anyone else wanting to acquire them given negative profit.
I reckon that probably means 100 or so customers and a real skinny-up of costs, just like skinny. Low margin overhead with high volume IT customers could work.
Would be a shame if gen-i just disappeared, even with all its faults.
Posted by Anonymous at 17:23:22 on September 25, 2012
I would concede that they may have to return to being very picky about which customers are gen-i customers, however this only require a move back to the pre-Telecom acquisition model.
I can't see the wholesale (excuse the pun) abandonment of the gen-i brand, nor can I see anyone else wanting to acquire them given negative profit.
I reckon that probably means 100 or so customers and a real skinny-up of costs, just like skinny. Low margin overhead with high volume IT customers could work.
Would be a shame if gen-i just disappeared, even with all its faults.
Posted by Anonymous at 17:23:22 on September 25, 2012
Maybe not
they can't sell it so what would you do? dissolve it on the quiet.
The IT services company it is supposed to be just doesn't do any business, it runs at a loss. The only thing on that report making money was broadband and mobile which should be through telecom. As said, geni is a front (you can call it a route to market... whatever) when you pull back the covers you can see what a mess it is.
On those figures its through culling staff that they still look savvy. Like said on here, analysts and shareholders just cannot decipher what the hell is going on.
Consultants know this. Quin knows this. Potential buyers are sure as hell going to find this out if it gets audited before sale. The truth will come out - I am sure of it.
It wouldn't be a shame. The sooner NZ IT comes into line with the rest of the world the better. At the moment its the wild west infiltrated with utter cowboys with no experience other than talking nonsense and playing politics.
Posted by Anonymous at 0:18:09 on September 26, 2012
The IT services company it is supposed to be just doesn't do any business, it runs at a loss. The only thing on that report making money was broadband and mobile which should be through telecom. As said, geni is a front (you can call it a route to market... whatever) when you pull back the covers you can see what a mess it is.
On those figures its through culling staff that they still look savvy. Like said on here, analysts and shareholders just cannot decipher what the hell is going on.
Consultants know this. Quin knows this. Potential buyers are sure as hell going to find this out if it gets audited before sale. The truth will come out - I am sure of it.
It wouldn't be a shame. The sooner NZ IT comes into line with the rest of the world the better. At the moment its the wild west infiltrated with utter cowboys with no experience other than talking nonsense and playing politics.
Posted by Anonymous at 0:18:09 on September 26, 2012
Maybe not
Correct. Gen-i only make money by selling Telco products under the illusion of the Gen-i brand.
Posted by Anonymous at 9:41:09 on September 26, 2012
Posted by Anonymous at 9:41:09 on September 26, 2012
Gen-i Departures
Just wondering, how many of these comments are by disenfranchised ex employees of Telecom / Gen-i. Reflect; if this is the attitude you demonstrated whilst with either of those two, little wonder you are no longer. Instead of destructive commentary, how about some 'constructive' contribution. If as you say Gen-i is a basket case, remember you were/are part of the equation. Be a part of the solution, not the problem.
Yes, some 'good' people may have been lost in recent restructures, and that is really sad. Sadder more so because maybe some of the whiners were actually part of the reason. In the end folks, take some accountability. If you can do a better job than your leaders, prove it.
Posted by Anonymous at 5:53:31 on September 22, 2012
Yes, some 'good' people may have been lost in recent restructures, and that is really sad. Sadder more so because maybe some of the whiners were actually part of the reason. In the end folks, take some accountability. If you can do a better job than your leaders, prove it.
Posted by Anonymous at 5:53:31 on September 22, 2012
Gen-i Departures
I am ex gen-i and have not posted a comment so far. I can honestly say that while I worked there I was positive and delivered results for customers and gen-i, before leaving to progress my career.
It is sad to see what has happened over the last couple of years, huge amounts of process bought in by telecom muppets, loss of customer focus, embarassingly bad middle management and mass exodus of good staff.
As leader of the company Chris Quin has overall accountability for this, so like you shouldn't be surprised or complaining about the,
Posted by ex gen-i at 10:53:45 on September 24, 2012
It is sad to see what has happened over the last couple of years, huge amounts of process bought in by telecom muppets, loss of customer focus, embarassingly bad middle management and mass exodus of good staff.
As leader of the company Chris Quin has overall accountability for this, so like you shouldn't be surprised or complaining about the,
Posted by ex gen-i at 10:53:45 on September 24, 2012
Gen-i Departures
Thats about right, blame someone else. Lamentable you use the word accountability - do you know what that word means? Why not tell everyone you don't know what it means and are happy playing politics rather than managing?
Posted by Anonymous at 18:44:32 on September 23, 2012
Posted by Anonymous at 18:44:32 on September 23, 2012
Gen-i Departures
Didn't know we were not allowed an opinion?
That comment is typical of the arrogance that gen-i "leaders" have shown in the past and why a once very proud IT company has been driven into the ground.
Yes, I am an ex employee, and am very proud of my time there but also very saddened to watch how the organisation is tracking.
Hopefully they can appoint someone who knows the fundamentals around how to run an IT company otherwise I'd give it less than a year.
Posted by Anonymous at 8:39:21 on September 23, 2012
That comment is typical of the arrogance that gen-i "leaders" have shown in the past and why a once very proud IT company has been driven into the ground.
Yes, I am an ex employee, and am very proud of my time there but also very saddened to watch how the organisation is tracking.
Hopefully they can appoint someone who knows the fundamentals around how to run an IT company otherwise I'd give it less than a year.
Posted by Anonymous at 8:39:21 on September 23, 2012
Gen-i Departures
Are you a current manager ? Many people tried to change things while they were there but a few upper managers stonewalled any progress. Good on Chris for the move too, He seemed like a good fit for telecom. I just hope the next CEO comes with a technical background and will call people out for their stalling, BS and has a end to end vision rather than just rewarding the sales teams.
Posted by Anonymous at 19:16:39 on September 22, 2012
Posted by Anonymous at 19:16:39 on September 22, 2012
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