Data caps and peering non-issues: ComCom
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Problems that have been perceived to have plagued New Zealand internet users for years are not significant issues according to the Commerce Commission
By Sarah Putt | Auckland | Tuesday, 17 January, 2012 | 11 Comments
Problems that have been perceived to have plagued New Zealand internet users for years are not significant issues according to the Commerce Commission.
In the first of three papers assessing the demand side of the Ultra Fast Broadband network, the Commission looked at technical issues that may impede uptake.International bandwidth, peering, datacaps and net neutrality, which have been debated in New Zealand for years, were found not to be significant issues.
“One of the things we wanted to do is not only identify issues, but also identify non-issues. There are a lot of myths about things that will affect uptake which may well not have any impact at all,” telecommunications commissioner Ross Patterson told Computerworld. Here’s what the study found.
National and international transit
The Commission is conducting a review of national transit but in the meantime it found that “competition for national transit has increased since 2008 and recent developments may increase competition further.”
The study also found that the cost of international transit has “fallen significantly since 2008 as the wholesale market has become more competitive.” It notes there are plans to build two additional international cables (Optikor and Pacific Fibre).
Peering
The Commission could find no evidence that peering is problem, despite “reports of networks taking local traffic off-shore (usually to the West Coast USA) to peer, since this was preferable to peering on-shore.”
“A possible explanation ( for the perception that peering is an issue) has been advanced, suggesting that web-hosting can be purchased more cheaply in the USA than in New Zealand, and that some US hosting services also offer free peering with the US internet backbone, an otherwise expensive facility,” the study notes.
Network neutrality
The study found that network neutrality is not a significant issue in New Zealand and that “it should not be an issue if ISPs are transparent about the limitations or restrictions placed on their broadband services. There are sufficient competiting ISPs for customers to switch relatively easily to a provider that does not impose those restrictions.”
Data caps
The Commision has found that overall New Zealand data caps compare poorly to data caps and costs elsewhere in the world but increasing competition should improve the situation.
However, data caps don’t appear to be of great concern to those questioned by the Commission: “Surveys undertaken for the high speed broadband services demand side study indicated that most consumers and SMEs are satisfied with their data caps.”
Barriers
Meanwhile the Commission’s study found that the most significant barriers for consumers and small businesses in switching from copper to fibre-based services is the cost of rewiring premises and replacing Customer Premise Equipment (CPE). Only new homes with category 5/6 wiring are like be “fibre ready” and the cost of rewiring a house “could vary between a few hundred and few thousand dollars”, the study notes.
In addition, it is not clear whether equipment designed to run over copper will work reliably in an IP environment. If it doesn’t, the cost of replacement could be substantial.
“In a document provided to the Minister of Communications and Information Technology on 31 March 2011, Telecom estimated that 1.6-1.7 million customers could be impacted by having to move to an IP environment. Telecom also estimated that replacing the impacted CPE equipment [would cost] $811 million.”
See also our Q & A with Ross Patterson: Dawning of a new regulatory regime
Comments
I did a survey
100% of respondents said that the data caps are an impediment to business, educational and personal use of the Internet. And, yes we are being gouged!
Posted by Andrew at 10:55:08 on January 18, 2012
Posted by Andrew at 10:55:08 on January 18, 2012
Datacaps
Agree with other comments re the data caps.
Ask people if their data cap is ok, most will say yes... why? because they haven't considered doing anything more because they have a data cap...
2 hrs of HD per month as them if that is enough you might get a different answer.
Ask Captain cook if sailing to NZ in 12 weeks is fast enough he will say 'yes'.... offer him the chance to do it in 24 hours by air and suddenly 12 weeks doesn't look so good anymore does it.
The only reason 12 weeks was fine is because he hadn't conceived anything better.
This is true of many in the public with respect to datacaps.
Just goes to show the "Commerce" commission aren't qualified to speak on technical subjects.
Posted by Steve at 21:58:29 on January 17, 2012
Ask people if their data cap is ok, most will say yes... why? because they haven't considered doing anything more because they have a data cap...
2 hrs of HD per month as them if that is enough you might get a different answer.
Ask Captain cook if sailing to NZ in 12 weeks is fast enough he will say 'yes'.... offer him the chance to do it in 24 hours by air and suddenly 12 weeks doesn't look so good anymore does it.
The only reason 12 weeks was fine is because he hadn't conceived anything better.
This is true of many in the public with respect to datacaps.
Just goes to show the "Commerce" commission aren't qualified to speak on technical subjects.
Posted by Steve at 21:58:29 on January 17, 2012
NZ certainly bandwidth poor
Having recently moved here from the US, where I enjoyed unlimited bandwidth over a Fiber Connection (Verizon FIOS) I can certainly vouch for the price disparity for residential Kiwi Internet. My service in the States was approximately 65.00 US per month for 15MB down 2MB up service with no data caps. Kiwis having always lived with the "chains" of data caps can not be expected to make informed comparisons. We never had to concern ourselves with how much data we were using when we watched a Netflix streaming movie.
On a bright note I truly have no regrets moving here and the internet issues are something you simply learn to live with.
Posted by Anonymous at 17:09:11 on January 17, 2012
On a bright note I truly have no regrets moving here and the internet issues are something you simply learn to live with.
Posted by Anonymous at 17:09:11 on January 17, 2012
This is a joke right?
Who did this "survey"? How many people completed the survey, from what areas of the country, what age groups, what sectors of business?
I just ran a "survey" of people reading this article on my computer, and had a unanimous response that ComCom are talking out a hole in their posterior.
My survey is clearly just as accurate as the one mentioned in this article.
Content is all locked up in contracts in NZ. ComCom only need to talk to the right people to know what barriers to business there are caused by peering contracts and datacaps.
Posted by Ard Righ at 16:13:21 on January 17, 2012
I just ran a "survey" of people reading this article on my computer, and had a unanimous response that ComCom are talking out a hole in their posterior.
My survey is clearly just as accurate as the one mentioned in this article.
Content is all locked up in contracts in NZ. ComCom only need to talk to the right people to know what barriers to business there are caused by peering contracts and datacaps.
Posted by Ard Righ at 16:13:21 on January 17, 2012
Content is king!
And Sky owns most the rights to distribute contents such as on-demand video, live sports, 24-hour news etc. in NZ. All of these are "killer apps" for UFB, as it has been proven in the US for fibre based services. ComCom needs to look at this if they are going to really investigate the demand side for UFB.
Posted by Cloudy computing at 14:32:58 on January 17, 2012
Posted by Cloudy computing at 14:32:58 on January 17, 2012
Commerce Commission Not Qualified
The Commerce Commission is not qualified to determine the issues involved here. This is a technical and usage issue, not a business issue. Only people who work in the industry and are aware of the issues are qualified to judge this. A "survey" is no substitute for this. ITC in this country has always been a poor realtion in Government circles and the issues are little understood. We need an ITC Commission or seperate part of the Ministry of Economic Development (staffed with business savey technical people not general policy staff) who deals with this kind of issue. Only then will ITC be more fully understood and embraced by those who make the decisions. ITC is more important to the future of this economy than farming, sadly the Goverment doesn't seem to recongnise this.
Also if you ask most normal users of course they will say there broadband cap is ok because all they do is email and browse a little bit. They don't play online games and since Netflix's etc don't offer their services here (due to speed, low data caps) they are unaware of exactly the kind of internet experiences and services they are missing out on - if the general public new what they are missing out on due to our low data caps they would be be happy with them.
Posted by Chris at 12:30:53 on January 17, 2012
Also if you ask most normal users of course they will say there broadband cap is ok because all they do is email and browse a little bit. They don't play online games and since Netflix's etc don't offer their services here (due to speed, low data caps) they are unaware of exactly the kind of internet experiences and services they are missing out on - if the general public new what they are missing out on due to our low data caps they would be be happy with them.
Posted by Chris at 12:30:53 on January 17, 2012
Data Caps
Telecom 60GB Broadband per month = $96 NZD / month.
Optus Australia 500GB includes phone line rental, unlimited local and national calls, free calls to Optus mobiles. $99 AUD / month.
We are either living in a third world country or being gouged.
Posted by Harry at 11:11:44 on January 17, 2012
Optus Australia 500GB includes phone line rental, unlimited local and national calls, free calls to Optus mobiles. $99 AUD / month.
We are either living in a third world country or being gouged.
Posted by Harry at 11:11:44 on January 17, 2012
So everything is fine then?
The main reason Netflix doesn't consider New Zealand as a potential market is that Sky (who, remember, own both PrimeTV and Fatso and have a large share in Igloo) has already done deals covering a hefty proportion of all available content.
An English-speaking public willing to pay (some) money for content? A very near monopoly in getting it to them? This sounds like a job for ... the Commerce Commission, perhaps?
Posted by Donald Neal at 11:04:56 on January 17, 2012
An English-speaking public willing to pay (some) money for content? A very near monopoly in getting it to them? This sounds like a job for ... the Commerce Commission, perhaps?
Posted by Donald Neal at 11:04:56 on January 17, 2012
So everything is fine then?
Yes, with a law that presumes guilt and requires proof of innocence and monthly data caps that are sufficient for playing ~2 hrs of HD content. And people wonder why netflix doesn't even consider NZ as a potential market?
Posted by Anonymous at 10:55:58 on January 17, 2012
Posted by Anonymous at 10:55:58 on January 17, 2012
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