IBM tipped to become Telecom outsourcing partner

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Sources say IBM likely to take EDS' place in new contract
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IBM appears to be a clear favourite to become Telecom’s outsourcing partner.

“That’s all we’ve heard in the past 72 hours,” says one well-placed industry insider.

Computerworld spoke to five other disparate sources who were all hearing the same thing.

Telecom is replacing the 10-year, $1.5 billion outsourcing contract signed with EDS in 1999.

It’s understood the replacement deal is as much about taking Telecom into the cloud as about direct outsourcing. To that end, the telco is understood to have built a set of requirements that potential outsourcing partners would have to meet.

Those companies that made the shortlist have been reported as IBM, Hewlett-Packard and Infosys.

Big Blue has advanced cloud capability, developed over many years, that is thought to fit well with Telecom’s plans.

Telecom’s chief technology officer, David Havercroft, formerly ran IBM’s Asia Pacific services for telcos.

Telecom spokesman Mark Watts says the company doesn’t comment on rumours and speculation.
Comments
A Good Combination For A Better and Brighter Future Nice! Outsourcing is one famous organizational solution nowadays because not only jobs seekers but also work providers are in to this kind of working description because of its effectiveness and innovative concept. Telecommunications such as call centers are also having this diversity. Human Resources too are massively converting themselves to this new technological process for its complexities that really needs attention at all ends.
Posted by Julia Edwards at 19:23:43 on May 12, 2010

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Old news Believe me, you needed have got this from an 'insider'.

The press hounds could have asked anyone over the last 3 months who works within the Telecom technology space. The place is lousy with IBM contractors.

The worst kept secret in NZ ICT!

Disclosure: Currently work for Telecom, previously for IBM.
Posted by Anonymous at 15:15:59 on May 7, 2010

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I don't get it Why isn't Gen-i doing this? Or do Telecom at least have enough sense to not let them do it.
Posted by Anonymous at 13:13:54 on May 7, 2010

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I don't get it Don't count your chickens...
Posted by Anonymous at 22:52:43 on May 7, 2010

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remember INCIS Hopefully Telecom will
Posted by Anonymous at 9:44:02 on May 6, 2010

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Just a shame Just a shame that as a company the NZ branch of IBM fundamentally has demonstrated time and time again it cannot deliver locally, sure the story is strong , the sales pitch slick - but its an international story, locally its a hollow company with none of what is required for something so large. That part of the RFP that mentions reference checks, I would suggest Telecom checks them with some local experience as my experience working for a local company on the wrong end of there outsourcing services is that service is missing - billing for services , they are very good at that bit .
Posted by Anonymous at 22:35:02 on May 5, 2010

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Just a shame Sounds depressingly like my observations of IBM in South Africa. Clinch a big consultancy deal, the celebrity flies out and they hire graduates off the street to learn their technologies at the clients expense while on the job.
Posted by rainer at 14:04:02 on May 7, 2010

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Just a shame "the story is strong , the sales pitch slick - but its an international story, locally its a hollow company with none of what is required for something so large"

That can be said of most of the big consulting & systems integration firms that have an 'outpost' in NZ. It will be a case of same problems, different logo.
Posted by Anonymous at 9:45:54 on May 6, 2010

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Some Ray of Hope? Possibly, but I think that's hard to believe that IBM could not offer a substantially better development capability than HP/EDS which has been unable to formulate an effective strategy for replacing any of Telecom's legacy systems - notably the key ICMS system. Some might say that HP/EDS' only human assets on the account are their ex-Telecom employees - who, at least, understand the existing systems and would probably move to IBM or back to Telecom itself. Stripped of those resources, HP/EDS has little to offer in the applications development area where their methodologies are stuck in the 1980s and the (local) senior management focused only on maximising profits on the operations side.
Posted by Anonymous at 13:47:28 on May 6, 2010

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Contra Deal IBM wins Telecom deal, Gen-i sold to IBM for zero dollars, you heard it here first......
Posted by Anonymous at 19:24:51 on May 5, 2010

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