NZ Post to launch digital mail service
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New Zealand Post plans to bring a digital mail product to the market this year after trialling three technologies.
Last year it signed a trial licensing agreement with digital postal mail provider Zumbo - said at the time to be the world’s first platform for digital postal mail.
“This was a technology solution explored by New Zealand Post during the development phase in early 2011,” says communications manager John Tulloch. “Zumbox is one of three technology options we investigated in a prudent and thorough process to find the most appropriate platform partner.
“New Zealand Post chose not to pursue the Zumbox solution in December 2011, as it was decided to pursue a bespoke build option which will provide the flexibility New Zealand Post requires as it develops the platform IP and subsequent solution road-map.”
Tulloch won’t name the platform but confirms it is one of the two others trialled.
A select committee review of NZ Post last year commented that NZ Post seemed somewhat slow to respond to changes in technology and the climate for postal services.
A recent letter from NZ Post chairman Michael Cullen to State Owned Enterprises minister Tony Ryall shows the board wants to make fundamental changes to core postal operations.
It is seeking urgent changes to a 1998 deed requiring the state owned agency to run a six-day-a-week postal service for 95 percent of New Zealanders.
In his letter, Cullen said NZ Post had reached the point where it could no longer cut costs and launch new products to counter falling postal revenue.
The board had virtually exhausted all "short term fixes" and needed to start making fundamental change to its operations.
Mail volumes are expected to drop about 40 percent to just over 600 million a year in 2018.
Posted by Anonymous at 10:42:22 on June 19, 2012
On the surface I agree it looks like email with a bit of geocoding thrown in but this model does have merit.
However I see a much better business model available to you, just turn your current model upside down and invoke its inversion.
ie. delever mail and "Collect mail"
The only reason courier and transport companies exist is because of what you DON'T do, you could own the whole business model and employ lots of unskilled labour to do it. ( That helps NZ as a country more than NZPOST making profit as a company.
Your post men/women deliver mail . That is your service.
What if on the other hand they collected mail. So that every letter box was BOTH a postal and delivery point.
I'm not so sure that the data exists to specify an adress and get the users email adress as a return but that does seem t be a good business idea.
NZ post should also be in the printing game, it makes sense to me that if you are going to deliver and collect text based items you could digitise them at any point in the transaction
Posted by james at 16:44:13 on June 18, 2012
Effectively the postie disappears.
With regards to your last paragraph NZ Post owns a company called Datam www.datam.co.nz formerly Datamail http://www.datamail.co.nz/
Datacom and other mail houses (Google it) can then electronically send this mail to NZ Post for delivery.
Posted by Digital Mail Defined at 18:46:07 on June 18, 2012
Most other people use txt, SMS, actual phone calls, skype, Yabber or FaceBook(to share photos) to communicate with friends and family
Posted by Trademe at 13:38:48 on June 19, 2012
Posted by Luddite at 12:11:38 on June 18, 2012
NZ Post has a competitive advantage with its physical delivery network. There are so many business ideas in that space. People still cant get their food digitally. Yes they will cost more money than running up a couple of servers, but the barrier to entry for other players is huge.
Posted by MikePearsonNZ at 12:13:21 on June 16, 2012
There is not really a phone booth you can jump in and move to a different time zone
In fact it is hard to find a public phone anymore.
The world has changed and businesses need to respond.
The internet has helped NZ Post in one area and that is freighting goods sold on Trademe.
Aside from that its market is simply shrinking.
The people who use their walk-in physical bill paying service must be dying off progressively.
The Honorable Doctor Sir Michael Cullen sounds like he was being open and responsible with his letter to the Tory Tony Ryall. That honesty and awareness is a good sign.
Post Offices started closing in the 1980s and let's be realistic you don't see a farrier on the high street; even the local garage has less to do on a car than 20 years ago.
NZ Post needs to downsize or right-size to fit the new world.
I would love to know how much money NZ Post has lost over LOCALIST. They won't say -it is taxpayer's money via the SOE. It has been badly handled from inception.
The idea was lame - paper directories - what were they thinking? Were they thinking?
Already they have laid off dozens of staff.
Starts to sound like the Spanish armada of 10 years ago. NZ Post lost millions there.
Yep, Hon. Doctor Sir Mick is correct- right-size to fit the market ecosystem.
Posted by Steve C at 15:26:32 on June 15, 2012
I do agree that the regulation that requires 6 deliveries a week needs review, however. I receive so little by regular mail these days that a single weekly delivery would be sufficient.
In reading the other comments... printing our own stamps for the incredibly rare times when they are still needed would be great.
Posted by L at 14:35:55 on June 15, 2012
Posted by Anonymous at 13:23:15 on June 15, 2012
Posted by Anonymous at 12:20:34 on June 15, 2012