Report damns ministry over security breaches

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Four employment investigations are now underway, following damning report from Deloitte over Ministry of Social Development kiosk security failure

The Ministry of Social Development (MSD) has today released a "damning" report which shows its responses to serious security breaches have been inadequate.

Four employment investigations are now underway.

The report, conducted by Deloitte, was commissioned after blogger Keith Ng discovered the ministry's secure servers were accessible through public kiosks in Work and Income offices.

At the time it was revealed an independent report highlighted the risk with the kiosks in April last year and a beneficiary advocate had raised concerns last November.

The report out today shows the Dimension Data report in April 2011 "clearly highlighted security issues that needed to be addressed including the lack of network separation".

"These findings were not appropriately followed up, addressed or escalated for management visibility and action which meant that the risks remained substantially unaddressed."

The significance of the risks was underestimated by the project team responsible for the kiosks and the ministry's information technology security team, the report found.

Ng, and associate Ira Bailey who alerted him to the breach, assisted with the report.They handed over 7307 items downloaded from two kiosks.

More than 1430 of the items contained personal information, including "highly sensitive information" of 10 people.

The ministry had already begun contacting those affected.

Among the items accessed 533 were Christchurch Earthquake Recovery Authority invoices.

MSD chief executive Brendan Boyle said he was "gutted and disappointed" the agency had let people down.

"The report is damning around MSD's failure to separate public kiosks from a network containing corporate files."

A second Deloitte report would look at broader issues about the security of the ministry's information systems and the culture within the organisation.

That review was due to be completed later this month.

Meanwhile, a barrister was conducting four employment investigations.

"I can assure people that the employment investigations will be thorough and people will be held to account for their conduct," Boyle said.

Comments
Govt Security Government depts don't take security seriously I have worked there and know. They don't pay good money so get monkeys for security managers (and CIO's) who consequently wouldn't know good IT Governance/Structure or Security if it hit them in the face. We need MORE breaches to identify the appalling state of security throughout ALL govt departments - and many banks
Posted by Anonymous at 4:57:27 on November 3, 2012

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It was the earthquakes fault! Go read the full report.

Then place bets that the spin doctors will blame the earthquake.

Page 19: The Ministry's Canterbury earthquake response activities commence with a number of key personnel being seconded out of their roles for this effort. This has a major impact on business as usual and projects within the Ministry.
Posted by Anonymous at 15:21:48 on November 2, 2012

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It was the earthquakes fault! So precisely who do you think did all the work around Christchurch to support the MSD clients in Christchurch? The sugar plum fairy? The Christchurch earthquake had a huge impact across NZ - including Govt IT staff. I'm picking you weren't one of the people who needed that help. Nor one of the Govt IT team on a 1am ferry sailing to take a load of laptops down there.
Posted by Anonymous at 15:57:34 on November 2, 2012

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and then some When do the reports on how poorly Deloitte perform come out? I've worked with them in other agencies and they send graduates to work on projects that cost millions with little governance.

However, probably the most important piece here is that Keith Ng is no longer being referred to as a journalist.
Posted by Anonymous at 12:10:01 on November 2, 2012

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CEO should be fired The CEO should go. Its time NZ organisations take security seriously.
This is a poor Governance and Senior Management Oversight. Someone should be held accountable .


Posted by Anonymous at 11:54:57 on November 2, 2012

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CEO should be fired CEO started Oct 1 2011 and reports on security issue were ignored starting around that time.

ACC head guy resigned for things occurring before he started yet he took the fall. Will this CEO do the same thing or will he blame others for failings instead of his own lack oversight. He should know better, he was Government CIO and used to work in e-govt group of SSC.
Posted by Anonymous at 21:16:13 on November 2, 2012

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CEO should be fired Yeh, like this will happen.

MSD CEO is a career public servant.
Posted by Anonymous at 11:12:59 on November 6, 2012

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CEO should be fired Oh please....
Hope the troll-therapy helped. How about an 'effective use of grammar and the English language' course for your next diversion.
Posted by Anonymous at 12:24:13 on November 2, 2012

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Sustainable 60 2013

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