Talent2 admits fault over Novopay
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Talent2 CEO John Rawlinson says both his company and the Ministry of Education were at fault for misjudging the readiness of school administrators to use the new Novopay teachers pay system.
“We tested the live data for every pay period and compared it to the Datacom output (Datacom ran the previous pay system) but we couldn’t test the readiness of the sector to adapt to a new way of doing things,” he says.
He says some school administrators were part-timers and some found it quite hard to learn the new system despite training.
Rawlinson was talking to the media yesterday after a clause in the contract preventing Talent2 from commenting on the troubled project was removed.
He says the technical issues were few and far between. “The big engine works well, though we’ve still got some development to do.”
The software is built on the latest version of Oracle, he says.
“We were trying to automate a lot of stuff. There were a lot of awards that had to be entered manually and needed some work arounds. But largely the software was working well.
“Most of the errors were caused by humans. There were minor interface issues with third parties, and interface issues with some schools. That caused a big backlog.
“The biggest issue is dealing with that backlog and getting transactions into the system.
“The good news is that once we’ve cleared the backlog, we’re going to make a step change in the accuracy.”
“There were a lot of challenges around the data, and a lot of work done on data cleansing.”
Posted by Anonymous at 18:53:21 on November 27, 2012
Posted by Anonymous at 13:45:37 on November 26, 2012
Posted by Anonymous at 21:07:34 on November 25, 2012
Posted by Anonymous at 21:35:41 on November 24, 2012
Posted by Anonymous at 21:26:15 on November 24, 2012
Posted by Anonymous at 23:11:02 on November 24, 2012
Posted by Anonymous at 13:50:56 on November 23, 2012
Posted by Anonymous at 19:32:15 on November 23, 2012
1.Travel does not show as kilometres but as either H (hours) or D (days) but the mileage entered is shown correctly"
2.a bug that causes long or hyphenated names to appear twice in the payroll.
Some of the comments are based on belief - the fact is it was better than the present implemented system.
Get facts - compare the cost of the old and the new?
If you know the facts why not publish it?
How long overdue was it? Did you review the PWC Audit report from 2011?
Did you watch TV3 tonight and the e-mail saga - from the wonderful new system.
If the past supplier was legacy the new one is significantly worse. Lets not say worse but pathetic and costly$$$$
Posted by TESTER NZ at 21:41:33 on November 23, 2012
Posted by Anonymous at 23:06:44 on November 24, 2012