Telecom pushes new strategy, delivers few details
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Update 1.45pm: Simon Moutter signals job losses; Gen-i’s earnings down on previous half-year result
By Tom Pullar-Strecker and Computerworld staff | Auckland | Friday, 22 February, 2013 | 23 Comments
Update: 1.45PM
Telecom chief executive Simon Moutter said the company would cut "hundreds" of jobs over the next 10 months, but he would not talk numbers today.
Asked whether that meant jobs cuts would be limited to three figures and no more than 1000 jobs were on the line, Moutter said he was "not willing to be any more specific at this point".
More details on the long-expected cuts were likely by May.
The job cuts would result in a "material one-off charge" this financial year, he said.
Moutter said that while he was "not going to share numbers today", he was not going to try to downplay the likely scale of the cuts.
Telecom employs more than 7000 workers. The general mood among staff was "if we are going to do it, let's get on with it", Moutter said. Staff outside Telecom's Wellington building declined to comment when approached this morning.
Original story
Telecom management is moving quickly to develop a new corporate strategy, according to chair Mark Verbiest in the company's half-year results announcement. But details on the strategy are unlikely to be released until May.
The company reported a net profit of $163 million for the six months to December 31.
On an “adjusted basis” profits rose 57.6 percent to $156 million while revenues were down 8.5 percent.
The company says comparisons with previous period are complicated by the demerger of Chorus, which occurred in December 2011.
Earnings before interest, tax, depreciation and amortisation (EBITDA) were $516 million, down from $1.6 billion during the same period in 2011 when Chorus was still part of the business, but Telecom said that on an adjusted basis they were up 3.7 percent.
Verbiest has emphasised Telecom’s new strategic focus shift from a tradtional fixed-line and mobile infrastructure telco, “to a “future-oriented mobile and data-centric service provider.”
“Behind the headline numbers, our business is changing significantly. Mobile revenue is higher on the back of demand growth and there has been good growth in net customer connections since the closure of the CDMA network,” Verbiest says in a statement.
“On the other hand, fixed calling revenue has continued to decline in line with industry trends and following a strategic decision by our Australian unit AAPT to rationalise some low margin business. These revenue shifts reflect the major global trends as the telecommunications sector is becoming increasingly focused on mobile and data."
“In recognition of these new business realities, management is moving quickly to develop and implement a new corporate strategy. More details will be shared with investors in May."
Telecom CEO Simon Moutter noted the ICT enterprise market has become more competitive.
“Telecom’s ICT services division Gen-i experienced continued price-based competition and is focused on exiting low margin business and delivering cost reduction initiatives. Gen-i maintains a leadership position in business markets, with a strong market share position in mobile among business customers,” Moutter says.
“We see good opportunities to strengthen the suite of ICT solutions delivered over our networks and, increasingly, via the cloud – not just for Gen-i’s traditional customer base, but also for smaller and medium sized businesses serviced by either Gen-i or our retail business.”
EBITDA for Gen-i was $186 million, down 1.6 percent when compared to the previous half-year result.
Raw data: Telecom's H1 FY13 Half Year Report, investor presentation etc.
Comments
Disgusting.
Revenue and profit is up. So they ruin the livelihoods of 100s of people, so they can make a little bit more.
Posted by Anonymous at 9:57:02 on February 25, 2013
Posted by Anonymous at 9:57:02 on February 25, 2013
stuff nbr and CW all with comments....
nbr & stuff & this site have comments... best comment has to be about market efficiency. Its true, this has got nothing to do with National. This is about market forces and the total ineptitude of Telecoms middle management. When are people going to wake up to the fact that customers want a quality service - they are willing to pay for quality. Government hangover - needs a swift kick in the goolies - this might stil not be enough to save 50% of it. Mutley needs to get rid of the middle management - they are totally ineffective and have failed the employees. If I was an employee there I would get together with others and root out crap management and highlight it en masse - you dont really have another option.
Posted by Anonymous at 8:59:10 on February 23, 2013
Posted by Anonymous at 8:59:10 on February 23, 2013
Profit
Telecom's profit comes from Southern Cross and mobile - new Tasman fibre cable means more profit so they can leave the other telco's to provide fixed broadband and voice!
Posted by Anonymous at 21:13:48 on February 22, 2013
Posted by Anonymous at 21:13:48 on February 22, 2013
Profit
Where are you getting that fact from? Is there something on their site in the financial statements?
Posted by Anonymous at 12:05:10 on February 25, 2013
Posted by Anonymous at 12:05:10 on February 25, 2013
another strategy
Every couple of years a new strategy is hinted at, yet the slow march backwards continues, and whatever strategy is announced isn't really implemented - the only takeaway from mutter's statement is the strategy is to reduce opex through reductions in FTE, anything else is really just to satisfy the market that there is a plan afoot to remedy the actual and forecast decline in revenues. Maybe its OK to preside over a slow but well managed decline - after all some sectors do actually go up and down, and it isn't necessarily the fault of the CEO - its business.
Posted by ex telecom at 18:00:20 on February 22, 2013
Posted by ex telecom at 18:00:20 on February 22, 2013
redundancies
Maybe let go of all the techies and keep the middle management and people involved in churning out non-sensical processes/rules. Just brilliant!
Posted by Anonymous at 13:26:55 on February 22, 2013
Posted by Anonymous at 13:26:55 on February 22, 2013
Gen-i
So will Gen-i be next they are so over staffed and half of them don't know which is up and which is down.
Posted by Anonymous at 13:25:57 on February 22, 2013
Posted by Anonymous at 13:25:57 on February 22, 2013
Gen-i
Reading the full financial statements...
Gen-I IT Services have not increased in 2 years.
Gen-I's overall revenue has shrunk in the past two years.
Gen-I IT Solutions represent less than 15% of their business.
Gen-I represents less than 10% of Telecom's business.
Gen-i revenues declined by $33 million, or 4.9%,to $639 million.
She's on the way out.
Posted by Aussie observer at 21:36:25 on February 22, 2013
Gen-I IT Services have not increased in 2 years.
Gen-I's overall revenue has shrunk in the past two years.
Gen-I IT Solutions represent less than 15% of their business.
Gen-I represents less than 10% of Telecom's business.
Gen-i revenues declined by $33 million, or 4.9%,to $639 million.
She's on the way out.
Posted by Aussie observer at 21:36:25 on February 22, 2013
Gen-i
Which divisions is that in particular? Your knowledge of Gen-i is based on what? (how about not posting as anonymous?)
Posted by Gav at 14:06:11 on February 22, 2013
Posted by Gav at 14:06:11 on February 22, 2013
Gen-i
gav who? position, address, phone?
Posted by Anonymous at 14:33:24 on February 22, 2013
Posted by Anonymous at 14:33:24 on February 22, 2013





